How was AquaRating created?
AquaRating is transformation, improvement, and learning!
BEFORE
It was a comprehensive and reliable diagnostic tool recognized as an international standard for evaluating water and sanitation services.
NOW
It is a set of tools that includes AquaRating Standard, its Focused Analyses (non-revenue water losses; climate change; corporate integrity; innovation management; innovative culture; gender, diversity, and inclusion; business continuity; digital transformation; and positioning in the face of climate change), transformation and improvement plans, and all the experience and support of the team behind it. This universe makes it possible to comprehensively characterize the management and delivery of water and sanitation services in a given context and period, based on quantitative and qualitative aspects rigorously defined in its methodology.
AquaRating Standard features
Universality and validity for any context
Comprehensive assessment covering all relevant areas that affect performance
Assurance of a complete service assessment through indicators and practices
Ability to assess current performance and improvement potential
Ability to provide information for service improvement
Impartiality in results
Auditability
AquaRating Management Principles
Reliability
Quality
Support
Continuity
Adaptability
Efficiency
Trust
How was AquaRating created?
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